Security Operations / Incident Management Specialist Job at Klick Health – Toronto, ON

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that’s an asset. If you feel like you’d be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Job Description

Reporting to the Director of Office Technology, the Security incident handler is expected to act as cyber defense responding to security incidents flagged by our Trust Team, containing, mitigating and eradicating them. In this role you will be expected to be proficient in your hard skills, such as knowing systems and security tools inside and out. This role also requires monitoring, investigating and quick resolution for a flood of daily security alerts.In this role you will participate in projects to enhance and improve Security Operations, supporting Klick’s long-term interests. We are seeking motivated, dedicated individuals who are looking to get things done.


Support daily monitoring and reporting activities to safeguard Klick’s information assets.

Perform incident response functions and report findings back to Trust and affected stakeholders.

Review exit reports and conduct regular privileged access management reviews.

Respond and own all Trust Team requests from creation to completion ensuring resolution within established SLOs.

Regularly report on service levels, operational effectiveness and request load to Office Tech and Trust Team management.

Technical Qualifications

5+ years of IT experience.

Proven operational experience with security infrastructure products such as DarkTrace, Alert Logic, SentinelOne, Nessus.

Experience working for a Managed Security Services (MSS) provider in a Security Operations Center or computer security incident response center.

Experience with single sign-on, Identity governance, Zero Trust.

Administration of Active Directory, Azure Active directory, Google Workspaces.

Chrome Browser Enterprise Security Configuration.

Use of enterprise system monitoring tools.

UNIX/ Linux/ Windows Operating System.

Network communication (IP/TCP).

eDiscovery tools

Experience using any Scripting language/ automation.

Preferred skils:
Can articulate security issues, analysis, and remediation techniques to Trust and stakeholders.

Must have a desire to continuously grow and improve skills.

Respond to technical security questions and concerns interfacing with the Trust Team and stakeholders.

Work well under pressure handling multiple tasks.

Problem-solving and analytical skills.

Excellent communication skills.

Must actively seek accountability.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.

About the Company

Company: Klick Health –

Company Location:  Toronto, ON

Estimated Salary:

About Klick Health -