Security Guard – Customer Service Ambassador Job at Allied Universal – Toronto, ON


We are North America’s leading security services provider with over 300,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all full-time positions, we offer medical, dental, and vision coverage, life insurance, employee assistance programs, and more! We also offer company paid uniforms and part-time and flexible schedules!

Allied Universal is seeking Professional Security Guards in Canada.

Our company specializes in hiring and training security professionals to meet all of our client’s needs. We are also proud to partner with various government organizations in securing their facilities.

Currently, we are seeking Airport Security Guards/ Customer Service Ambassadors

Lakeshore & Bathurst area

No parking onsite (paid only available nearby)

Transit accessible

Day & Afternoon shifts (some start times as early as 5am)

Pay rate: $15.50 per hour + $ 3.0 per hour PREMIUM

Duties and Responsibilities:
Recognize the importance of all customers and the role every employee plays in influencing our client’s and their customers’ perceptions. While engaged is security operations, it is a employee’s responsibility to be professional, reliable, credible, responsive and friendly while maintaining a professional security posture.

Monitor all areas and control access by unauthorized or undesirable persons.

Provide exterior coverage as required (e.g.monitoring and directing traffic, taxi cabs, passengers) in all weather conditions.

Ensure that all contractors have valid temporary passes to work in assigned areas.

Respond immediately to any requests for assistance from customers, passengers and employees.

Be courteous, tactful and helpful in enforcing all policies, procedures, rules and regulations.

Demonstrate an active interest in promoting safety consciousness in the workplace.

Respond as appropriate to any and all emergency situations that may occur at the workplace and client facilities within the scope of a security guard.

Maintain complete, accurate and up to date patrol notes, incident reports and information management system entries as required.

Other security related duties assigned on occasion from clients’ and management.

Required qualifications:
Valid First Aid and CPR

Valid Provincial Security Guard License

Minimum High school education/equivalence

1- 2 years of relevant security experience in an Airport or Commercial Security Environment is preferred

Strong verbal and written communication skills

Be at least 18 years of age with high school diploma or equivalent

Legally entitled to work in Canada

Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

Licensing requirements are subject to province and/or local laws and regulations and will be required prior to employment.

As a condition of employment, employee must successfully complete a background check

Display exceptional customer service and communication skills

Have intermediate computer skills to operate innovative, wireless technology at client specific sites

Ability to handle crisis situations at the client site, calmly and efficiently

Able to:
Work in various environments such as cold weather, rain/snow or heat

Occasionally lift or carry up to 20 kilograms

Climb stairs, ramps, or ladders occasionally during shift

Stand or walk on various surfaces for long periods of time


Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

Requisition ID


Shifts Available



About the Company

Company: Allied Universal –

Company Location:  Toronto, ON

Estimated Salary:

About Allied Universal -