Overview

Receptionist Job at Digital Planet – Sandton, Gauteng

As our receptionist, you will be the first point of contact for the company, and you will provide administrative support across the organisation. You’ll handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered promptly, with high quality.

If you are friendly, enthusiastic, and love interacting with people, then we would like to meet you.

Mission:
Assist visitors by greeting, welcoming, directing, and announcing them appropriately

Answer, screen, and forward any incoming phone calls while presenting essential information when needed

Receive and sort daily mail/deliveries/couriers

Manage security by following procedures and controlling access

Update appointment calendars and plan meetings/appointments

Managing the covid-19 screening process

Keep reception area tidy and presentable at all times

Order company supplies (groceries, printing paper)

Monthly credit card recon

Assisting with the Health and safety queries for the company by booking repairs, maintenance, and pest control services

Attending to various We Grow SA queries telephonically, or via email and chat

Foot traffic attention to detail at all times (avoid distractions such as being on personal electronic devices)

Building relationships and the ability to identify all staff members by name

Using bamboo HR to familiarise yourself with staff and new hires

Outcomes:
Visitors are assisted and directed speedily (including refreshments)

All calls are answered and screened accurately

Zero delays with couriers and other deliveries

Correct booking of the boardroom and no duplications

Competencies:
Team player

Team orientated and good interpersonal skills.

Respects everyone in the team and business equally

Values the team’s success

Integrity and trust

Always telling the truth even when it’s hard

Upholds the ethics of the business above all else.

Understands their responsibility to the success of the business.

Communication

Strong professionalism and communication skills (written and spoken).

Ability to communicate with clients and colleagues from Junior to Exco level

Clear and well-communicated messages and emails

Customer service

Going the extra mile and understanding the staff, Client needs, and expectations

Keeping promises

Friendly and enthusiastic

Problem Solver

Ability to think on your feet and provide solutions to queries

Organisation skills

Ability to prioritise tasks and manage time efficiently

Strict timekeeping

A high degree of accuracy and attention to detail.

Cares

About the team.

About their work.

About the business.

About our clients.

Accountability

Self-motivated, ability to work on your own, with minimal supervision

Ability to work under pressure and meet tight deadlines.

Ability to identify mistakes and offer a solution

.

Qualifications & Experience:
Matric

Tertiary qualification in the relevant field will be an advantage

1 to 2 Years of proven experience in either a customer service or administrative role

Non-Negotiables

Professional appearance

Must love to work with people

Treat everyone with respect whether they are staff, clients, or suppliers

Always be willing to help if they are in a position to do so.

Digital Planet is an equal opportunity employer.

Location

Sandton, Gauteng

Department

Call Centre

Employment Type

Full-Time

Minimum Experience

Entry-level

About the Company

Company: Digital Planet –

Company Location:  Sandton, Gauteng

Estimated Salary:

About Digital Planet -