Receptionist Job at Osprey Hotel – Naas, County Kildare
Location: Osprey Hotel, Naas, Co. Kildare
Application Process: Please note we are recruiting for two positions, please specify in the question section whether you are looking for Full or Part Time hours.
Osprey Hotel are looking for a Part & Full Time Hotel Receptionist to join our talented team.
This is your place. The Osprey Hotel, located in Naas, Co. Kildare is just 35 minutes from Dublin City and close to all major routes. The Hotel comprises of the four-star contemporary styled 108 bedroom Osprey Hotel, Spa, Conference Centre, Business Campus, Osprey Leisure and the Herald & Devoy Restaurant.We are delighted to announce our €1 million new conference suite which was designed by celebrity architect and star of RTE’s ‘Home of the Year’, Hugh Wallace. The ballroom has been completely revamped into an elegant and contemporary multi-functional space. This stunning room can accommodate 400 guests for a theatre style conference or up to 320 at round table for weddings and everything else in between with it’s versatile design and functionlity.
Your New Role
Always there to lend a helping hand, the receptionist can leave the best of impressions on our guests through friendly and helpful interactions. The receptionist role can also be one of the most rewarding and enjoyable roles that people can bring their own touch to. We are looking for someone who is a professional and polished individual with excellent communication and presentation skills. The successful candidate will have at least 2 years hotel reception experience. You will demonstrate excellent customer service as well as the initiative required to multi-task in this busy environment. This role is made for you to make it your own.
Responsibilities will include:
To greet guests in a warm, friendly manner
To check in and out guests efficiently and quickly
Answer switchboard and telephone in a friendly, professional manner, transferring calls to correct extensions and dealing with requests
To take reservations correctly, noting any special requests
To promote and sell the Hotel’s facilities at all times
To ensure billing is correctly done to the agreed standards
To deal with any guest complaints, queries and suggestions quickly and efficiently.
To handle all departmental floats and safe deposits, maintaining high levels of security
To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling etc
Effective communication with other employees to ensure the day to day business runs smoothly
The ideal candidate for this position:
Must have a minimum of 2 years previous hotel reception experience
Be courteous and focused on providing a consistently high standard of service
Must be a team player with the ability to multi-task
Must be standards driven and detail orientated, with the desire to progress within the hospitality industry
Must possess excellent communication and interpersonal skills
Communicate fluently in English (written & oral).
Why Work With Us?
We offer a variety of roster options which can be tailored to suit a positive work life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
Excellent working environment
Discounted gym membership
Spa offers for employees, friends and family
Friends and family stayover specials
Staff canteen where food is provided daily
Employee of the quarter year
Employee referral incentive scheme
Social staff outings
Flexible working hours
Excellent Hotel staff rates across Ireland, UK & Continental Europe
Employee Assistance Programme
Free Car Parking
We promote from within
Training & Development opportunities
Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
The Osprey Hotel & Spa ~ #ThisIsYourPlace
If you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you!
About the Company
Company: Osprey Hotel –
Company Location: Naas, County Kildare