Microsoft Digital Productivity Analyst Job at Charm Recruitment Agency – Sandton, Gauteng

My client is beginning an exciting transformation program to migrate to a modern IT landscape and are searching for an individual experienced in Microsoft enterprise platforms, particularly large scale project design and implementation of Microsoft technologies with a focus on Microsoft 365 and Teams.

The incumbent will report to the Head of Digital productivity.

Responsibilities and Duties

  • Provide Microsoft 365 subject matter expertise by maintaining a thorough understanding of existing and emerging Microsoft and related core technologies to the company and drive its strategic office collaboration, modernization, and productivity roadmap initiatives.
  • Support technical and program teams to translate requirements into solution designs.
  • From approved design, build solutions using PowerApps, Teams, SharePoint and other Microsoft tools.
  • Develop concise and accurate documentation including design plans, implementation guides, knowledge guides, and standard operating procedures
  • Support the PM in development and maintenance of Project Plans and Schedules, Test Plans, and Acceptance Criteria for the implementation of services and capabilities of Microsoft 365.
  • Provide support and guidance of Microsoft 365 features and functionality (Microsoft Teams, , Planner, PowerApps, Azure functions, etc.)
  • Work with the global Digital productivity team and IT shared services Team to ensure that global solutions align with global standards.
  • Follow ITIL process to transition solutions as services.
  • Package solutions to be easily reusable for other regions (or something else),.. Leverage expertise from other regions, and vice versa.
  • Experience in creation and implementation of governance (naming conventions, policies, retention, etc.).

Required Education
Bachelor”s Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work experience.


  • 8-10 years overall IT systems experience with 3 to 5 years as an Microsoft solution specialist.
  • Advanced knowledge of Microsoft 365 Platform, Exchange Online, SharePoint Online, Teams, Security & Compliance Center, and OneDrive for Business.
  • In-depth knowledge of Authorization & Authentication in Microsoft hybrid environment and experience with Azure AD including Single Sign On (SSO) and Multi-Factor Authentication (MFA).
  • Experience with PowerShell for managing Microsoft 365 environment.
  • A clear track record of application hands on design and development using Microsoft toolsets and platforms will be required.
  • Knowledge of Microsoft licensing, features, and policy management.
  • Good understanding of the Microsoft 365 roadmaps and future changes for productivity tools to ensure a smooth introduction and implementation within the company
  • Experience in developing technical solutions using the Microsoft 365 Suite.

Other skills required

  • Experience of working on both Agile and Waterfall project delivery
  • Strong oral and written communication skills
  • Strong documentation skills
  • Experience working across multidisciplinary teams
  • Strong time management skills
  • Experience leading training and support handoff

Desired Skills:

  • Microsoft 365 Platform
  • Exchange Online
  • Sharepoint Online
  • Azure AD
  • Powerwshell

Job Types: Full-time, Permanent

About the Company

Company: Charm Recruitment Agency –

Company Location:  Sandton, Gauteng

Estimated Salary:

About Charm Recruitment Agency -