Overview

Loss Prevention Coordinator Job at Circle K – Toronto, ON

SUMMARY:
This role is responsible to ensure maximum safety for customers, team members, property and assets. This job identifies exposures, limits loss, and maximizes profits while fostering the goals and direction of the company through effective implementation and monitoring of Loss Prevention (LP) policies and procedures. This position is based in Toronto, but will also require scheduled and emergency response travel within Ontario as required.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:
Conducts LP audits and prepares follow-up action plans to ensure that deficient areas are addressed with store management and the Market Manager.

Evaluate store processes for areas of opportunity, review and analyze regional store shrink performance, identify store/district specific trends, utilize audit results to address deficiencies and monitor corrective action, communicate areas of opportunity to store management and Market Manager.

Implements and monitors the loss prevention policies, procedures and programs to ensure the programs are aligned with the Company’s goals and objectives and applicable laws and regulations.

Utilize exception reporting, information, CCTV and POS data to identify incidents of fraud, trends, policy and procedure violations, and internal shrink, maintain case files, logs, and reports.

Investigate incidents of criminal activity, and partner with applicable Market Manager and Human Resources during the course of the investigation.

Conduct various levels of internal investigations and integrity interviews.

Investigate incidents general liability, and partner with applicable Market Manager and legal during the course of the investigation.

Liaison with local law enforcement, colleagues within the Loss Prevention industry, professional security/loss prevention associations.

Investigate and mitigate health and safety issues as they relate to the Occupational Health and Safety Act

Facilitates meetings and training to all levels of store operations.

Constantly promote and drive a loss prevention awareness culture and shortage reduction strategies, promote best practice sharing and promote learning opportunities.

Act as a Circle K representative in legal proceedings.

Be available on a 24/7 basis to respond to safety and security issues, such as critical incidents, robberies, assaults etc.

PROFILE REQUIREMENTS:
College Diploma or University Degree in a related discipline (i.e.: Police Foundations, PSI)

Previous hands-on experience in loss prevention within a multi-unit retail environment.

Working knowledge of all facets of retail loss prevention, including provincial and federal laws.

Ability to set priorities, meet deadlines and multi-task with minimal supervision.

Formal investigative techniques and interview training

Demonstrated analytical ability and investigative skills.

Familiarity with POS systems, CCTV, Exception Reporting, and alarm systems.

Highly developed interpersonal skills for dealing with confidential and sensitive information and situations.

Ability to travel extensively (80% + of the time) and work nights and weekends appropriate to retail business needs.

Certified in CPTED Level 1 is an asset

Strong computer skills (Word, Excel)

Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process.

Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process.

About the Company

Company: Circle K –

Company Location:  Toronto, ON

Estimated Salary:

About Circle K -